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Posted 17.05.2020
Industry: Governmental & Public Sector
Career level: Mid-level
Employment type: Full time
Job location: Dergiler Sokak, Istanbul
Salary offered 3 001 to 15 000 TRY


Education: Bachelor's Degree
Experience: 2-5 years
Languages: English, Turkish
Driving license: No

Job role

Major Duties and Responsibilities: Support the Cash-Based Assistance (CBA) unit in processing documents related to vendors and service providers during contracting and payment phases; Prepare and follow up on administrative issues related to cash top-ups, PRs, PVs etc. Support daily administrative processes related to vendor selection and contracting in coordination with Logistics/Procurement, RMO, and Finance units; Follow up on cash management system transactions and monitor redemption patterns related to beneficiary smart cards; Prepare payments on the cash management system and communicate with vendors for cross checking and approval purposes; Submit payments on a regular basis to the RMO and Finance units in coordination with Procurement; Follow up regularly on submitted payments in order to ensure timely vendor transactions and to confirm vendor receipt of payment; Track all payments using payment tracking tools; Maintain comprehensive and accurate archives of all payment transactions and submissions; Maintain regular communication with vendors ensuring the monitoring of work status and performance; Prepare distribution and top-up lists; Coordinate with call centre operators in order to ensure the receipt of beneficiary complaints and feed it back to AAP team. Follow up on all complaints with CBA management in order to identify a solution. Communicate with field focal point staff to insure completing activities on time and collect required information to be able to proceed with other administrative issues. Support field team during data collection and E-Vouchers distribution. Perform such other task as may be assigned. Required Qualifications: Education: University degree in Sociology, Economics, International Relations or a related field from an accredited academic institution, with two years of relevant professional experience; or Completed High school from an accredited academic institution, with four years of relevant professional experience; Experience: Proven knowledge of fundamentals of Cash Based Intervention; Computer/software literate, skills in excel, PowerPoint, kobo tool box, and report writing; Strong knowledge of Accountability affecting population tools and methodologies. Proven experience in dealing with the humanitarian sector; Proven ability to communicate effectively with vendors and beneficiaries. Languages: Fluency in English and Turkish is required. Knowledge of Arabic is an advantage.


Medical insurance

Company background

With the crisis in Syria in its fourth year, a political solution is still to be found as the conflict remain unresolved and the heavy fighting between the government and opposition forces has continued throughout the country generating regional refugee crisis. 3.9 million Syrian refugees are living in neighboring countries, with over 2.7 million in Turkey. While over 260,000 Syrians are living in 25 camps across Turkey, the remaining 2.5 million (accounting for 90%) live outside of camps in urban and rural areas throughout the country. In line with the Regional Refugee and Resilience Plan (3RP), IOM is providing multiservice assistance for Syrians including transportation, NFIs, support to food kitchens, voucher distributions, and support to community centers established by NGOs, reaching approximately 500,000 individuals to date. Under the overall supervision of the Monitoring and Evaluation Officer and the direct supervision of the Monitoring and Evaluation assistants, the successful candidate will be mainly responsible for field level accountability and feedback mechanisms, making sure AAP mechanisms are applied and reporting complaints and feedback mechanisms for IOMs Refugee projects. Under the overall supervision of the Recovery and Stabilization Officer, administrative supervision of the Head of Sub Office and direct supervision of Senior Project Assistant (Technical Cash) based in Gaziantep, the incumbent will be responsible in following up on administrative tasks related to CBA programing like payments preparation, system monitoring, follow up with AAP team, communicating with vendors and beneficiaries in addition to supporting field teams during data collection and distribution process.
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